Privacy Policy

Effective Date: February 9, 2023

Introduction: Always Home Petcare LLC values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you utilize our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect:

1.1. Personal Information: We may collect personal information such as your name, contact details, address, payment information, and any other information you voluntarily provide to us when booking our services.

1.2. Pet Information: We may collect information about your pets, including their names, breed, age, medical history, feeding instructions, and any other details necessary to provide appropriate care.

 

2. Use of Personal Information:

2.1. We use the personal information you provide to us for the following purposes:

  • To facilitate the provision of our services, including scheduling visits, coordinating care, and ensuring the well-being of your pets.
  • To communicate with you regarding service updates, confirmations, and other relevant information.
  • To process payments for services rendered.
  • To respond to your inquiries, concerns, or requests.
  • To improve our services and enhance the customer experience.

 

3. Information Storage and Security:

3.1. We will store your personal information securely and take reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction.

3.2. Access to personal information is restricted to authorized personnel who require the information to perform their duties. We maintain strict confidentiality obligations with our staff.

3.3. While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

 

4. Disclosure of Personal Information:

4.1. We may disclose your personal information to the following parties:

  • Service Providers: We may engage trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are only permitted to use the information for the specific purposes outlined in this policy.
  • Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or transfer of assets, personal information may be transferred or disclosed as part of the transaction. We will notify you and provide an opportunity to opt-out of such transfers.

 

5. Your Rights and Choices:

5.1. You have the right to access, update, or delete your personal information held by Always Home Petcare LLC. To exercise these rights, please contact us using the contact information provided below.

5.2. You may choose to opt-out of receiving marketing communications from us by following the instructions provided in our communications or by contacting us directly.

5.3. Please note that certain personal information may be necessary to provide our services, and deleting or limiting the use of such information may impact our ability to deliver those services effectively.

 

6. Children’s Privacy:

6.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information promptly.

 

7. Changes to the Privacy Policy:

7.1. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Address: 4248 Rockbridge Heights Dr. Stone Mountain, GA. 30083

Phone: (404)461-9986

Email: contact@alwayshomepetcarellc.com

We will make reasonable efforts to respond to your inquiries and address any concerns or requests in a timely manner.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and disclosure of your personal information as described herein.

Thank you for entrusting Always Home Petcare LLC with the care of your pets.